FAQs
About the Products
Where is the product made?
GoodLeos is a Ukrainian company. All of our products are made in Ukraine, in Kyiv.
Are your products made from wood or plywood?
All of our products are made from natural wood, which gives each piece its unique, natural look and feel. Only specific parts are made from plywood. This allows us to ensure the highest quality for all our products.
What do you use to finish your products?
We apply a certified oil with a chocolate-colored stain to all of our products. This oil absorbs into the wood and creates a protective layer.
Why does the color of the product look different in the photos? Can I buy a product in a lighter or darker shade?
We finish all our products with the same oil. The intensity of the color depends on the characteristics of the wood, such as density and texture.
The actual color of the product may also differ from what you see in the photos due to variations in lighting and the settings of your device's screen.
What are the pillows made of?
Our pillows are made from high-quality cotton and filled with hollowfiber. Cotton is a natural material that allows for air circulation. Hollowfiber is a synthetic material that retains its shape and maintains its properties over time. Both materials are hypoallergenic.
Are there removable covers on the pillows?
No, the pillows do not have removable covers. However, the pillows can be washed on a delicate cycle at 30°C.
Can the products be used outdoors?
You can use the product outdoors occasionally, but it is important to protect it from excessive moisture, high temperatures, and direct sunlight, as these factors can shorten its lifespan.
Orders, Shipping, Refunds
How can i place an order?
- Add items to your cart by clicking the “Add to Cart” button.
- Go to the checkout page at the top right corner of the page.
- Choose your payment option and fill in the necessary details.
- Select your shipping service and proceed to pay for your order.
How to apply a discount code?
- Place the items you want to buy in your shopping cart.
- While proceeding to the checkout, enter the Promo Code in the field provided.
I need a product in a size or color not available on the website. Can I order a custom-made item?
To check if we can manufacture a product according to your needs, please contact us info@goodleos.com .
Do you offer international shipping, and how long does it take?
Yes, we offer free international shipping. With warehouses in the US, Germany, and the UK, we can ensure faster delivery to our customers. Delivery times typically range from 3-5 business days, depending on your location.
Is it safe to share my credit card/debit card details while making purchases at Goodleos store?
Yes. We don’t receive any information about your credit/debit card.
How can I return my order?
To initiate a return, you can contact us at info@goodleos.com. According to our shop's policies, returning items incur no shipping costs.